Hancock Management LLC

Basic Approach

HMLLC considers that at their core, all management and business improvement initiatives are systemic and are best managed by using the Classic 7 Step Systems Approach:

  1. Define the system
  2. Identify the subsystems
  3. Identify constraints
  4. Identify alternatives
  5. Build the model
  6. Implement
  7. Evaluate performance

HMLLC has successfully applied some variation of this methodology to support numerous Commercial and Government management improvement initiatives. In supporting these initiatives, HMLLC routinely performs the following discrete tasks:

Prepares organizational documentation such as Continuity of Operations Plans (COOP), Operational Concept Plans, Memorandums of Agreement and Strategic Planning Documents. These are key documents for an organization in transition. They provide the vision and statement of where the organization is going which allows subordinate and supporting organizations to write their own plans and integrate them into a master plan.

Develops and produces schedules of varying complexity ranging from top level master schedules to low level milestone charts, or other types of schedules such as GANTT, PERT, CPM and Milestone Charts. The selection of the appropriate tools varies depending on whether an organization is in a steady state vs one in transition but they are critical to accomplishing planned improvement or changes.

Evaluates organizational structure for its suitability to perform the organizations core mission and to accommodate change. Applies the latest management theory and agency policy to develop a target organization optimizing existing functional disciplines such as establishing integrated product teams. Incorporates the latest technology to produce "virtual" organizations that operate at multiple locations but have a single headquarters staff.

Conducts analysis of the organization's functional and business processes to determine their efficiency, effectiveness and to recommend improvements. Provides a recommendation with supporting documentation explaining the application of the latest best practice techniques, information technology systems, data modeling and change management. Provides instructional briefings and guidance on the implementation of improved process.

Applies basic budgetary and programming knowledge in evaluating alternative courses of action. These evaluations are then used to support recommendations on selection of alternatives and their funding strategies.

Serves as task or special project leader for reengineering business processes or major organizational initiatives. In this capacity will perform the full spectrum of program management, primarily focuses on achieving project technical performance while meeting cost and schedule requirements. Develops a model for the project based on it's specific requirements and circumstances and then provides leadership in applying, integrating and refining the generic management functions of planning, organizing, staffing and controlling.

Performs both near term and strategic risk analysis to identify internal or external factors that affect the survivability of the agencies programs. Analyzes the root cause of the risk and then develops and recommends plans to mitigate them.

Applies Federal Acquisition Regulation (FAR), Agency Regulations-Policies- Directives and special program guidance to develop acquisition and program documentation such as: Acquisition Plan, Program Management Plan, Statement of Work, Contract Data Requirements List (CDRL), Specifications and other acquisition/program documents required by the agency.

Evaluates current agency process for their capacity to implement new programs and policies directed by higher headquarters such the Acquisition Streamlining and Logistics Modernization Programs. Develops new models for the functional areas impacted by the change and provides plans and recommendations for adapting to the changes. When new policy is necessary, provides recommendations for it's content and implementation.

These skills/abilities/products that HMLLC provides are all directly and perfectly applicable to the MOBIS Contract's Objective: to support agencies efforts in managing organizational and business improvements and to the NPR's Reinvention Principles:

  1. putting customers first
  2. cutting red tape
  3. empowering employees and
  4. getting back to basics

HMLLC has received "Vice President Gore's Hammer Award" from the NPR for serving as Project Leader for a recent management improvement initiative by the US Army Soldier Biological and Chemical Command.

85 Conley's Grove Road, Derry, NH 03038  Phone (603) 894-5429 Fax (603) 870-9398  rickhancock@hancockmgmt.com